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What is an electronic ticket (or “e-ticket”)? E-Ticket

E-ticket vs boarding pass E-Ticket

I have not received my e-ticket yet E-Ticket

When will my tickets be confirmed? Booking a Flight

How can I access my booking and itinerary information? Booking a Flight

How many passengers can appear on the same air reservation? Booking a Flight

What name format should I use for my booking? Booking a Flight

Why do I need to provide a valid email address? Booking a Flight

Why do I need to provide my phone number? Booking a Flight

Do I have to provide additional contact information? Booking a Flight

I missed my connection because of delayed baggage

Please, contact us as soon as possible.

Do your best to obtain confirmation that your baggage has been delayed, then call our customer service team with all the information you need.