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What is an electronic ticket (or “e-ticket”)? E-Ticket

E-ticket vs boarding pass E-Ticket

I have not received my e-ticket yet E-Ticket

When will my tickets be confirmed? Booking a Flight

How can I access my booking and itinerary information? Booking a Flight

How many passengers can appear on the same air reservation? Booking a Flight

What name format should I use for my booking? Booking a Flight

Why do I need to provide a valid email address? Booking a Flight

Why do I need to provide my phone number? Booking a Flight

Do I have to provide additional contact information? Booking a Flight

My flight was cancelled

Please contact our Customer Service Team.

If you received a flight cancellation notice from LuxScanner, we are already preparing a number of alternate solutions. Please give us a call to discuss the options available.

If the airline has notified you regarding the flight cancellation, do not hesitate to get in touch with our customer service team as soon as possible so we’d look for alternative flight options immediately.

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