Please contact our Customer Service Team.

CANCELLING AN UNPAID TICKET:

As long as the reservation has not yet been ticketed, you can cancel it free of charge upon request.

If you drop the ticket booked, in order to find a different flight, we are ready (as always) to find the exact one you need. In case not, we will still be very happy to hear from you in the future when you decide to travel again.

CANCELLING A TICKETED BOOKING:

If your booking has already been confirmed by payment, you can cancel it free of charge within 24 hours from the moment your payment has been confirmed. To be mentioned that this option works only in case the booking was made at least 7 days before departure. (Read Free Cancellation Window). Let us know if you would like to explore alternatives and we will immediately investigate the most suitable options according to your criteria.

After the 24-hour free cancellation period expires, the restrictions on the fare you purchased will take effect. The majority of the tickets we sell are non-refundable. It is a rare case for the airlines to provide exemptions, usually, additional charges are applied. Our customer support team will inform you in detail about your specific case.

Regardless of whether your travel plans change or they just need to wait for another time, we are always at a phone call or email distance. Reach us for any information at any time, we are always glad to advise you.